西班牙专利ES2855026A1 System and method for selecting suppliers and for scheduling meetings remotely

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专利摘要:
The invention describes a system for selecting suppliers and for scheduling meetings remotely, which comprises an application server; at least one supplier device; and at least one user device; wherein the application server, at least one supplier device and at least one user device intercommunicate with one another via a communication network. The application server includes at least one general storage unit that comprises a memory block for user profiles, which stores the information relating to the users that connect to the server via at least one user device; a memory block for supplier profiles, which stores all the information of the suppliers who connect to the application server via at least one supplier device; a unit for storing queries, for storing all the information relating to the queries made by the users; a unit for storing offers for storing all the information relating to the offers made by the suppliers; and at least one information-processing means, for communicating with the at least one user device and with the at least one supplier device and for interacting with the other elements contained in the application server.
公开号:ES2855026A1
申请号:ES202090053
申请日:2019-05-09
公开日:2021-09-23
发明作者:Garcia-Lopez Agustin Manuel Velazquez
申请人:Velazquez Garcia Lopez Agustin Manuel；
IPC主号:

专利说明:

[0002] SYSTEM AND METHOD FOR SELECTING SUPPLIERS AND CALENDARIZATION OF
[0006] The present invention is related to systems that allow a user to select remotely and using a mobile device, a service provider among various categories of services and among a plurality of providers, such as may be the case of consultants. professionals, and more particularly is related to a system and method for selecting suppliers and scheduling meetings remotely.
[0010] In a society as complex as the one we currently live in, it is common that during the course of our daily activities, the need arises to find a professional service provider, such as a professional consultant, who is suitable to our specific needs.
[0012] These needs may vary depending on the person who is looking for the specific service, since the time, cost, availability, quality, prestige and the proximity of the provider, can be a single factor in making a decision.
[0014] A few years ago, it was very easy to simply look for a recommendation from a friend or relative, in order to have a trusted provider, but as times have changed and the services that may be needed become more complex and specific, it is more difficult to go to ask for recommendations or even find someone capable of providing a specific service with the quality, cost, quality, proximity and availability that we expect.
[0016] Likewise, it is an unnecessary waste of resources, having to contact each of a set of service providers directly, in order to find the one that best suits our specific needs (experience, quality, availability, cost, etc.) .
[0017] On the other hand, in the field of modern society, it is very common for a person to rely on online tools (through the internet), to be able to search for professional service providers; However, the information currently found by online media may be vague and imprecise, since it does not provide the user with real information related to the cost, quality, proximity or availability of the specified service provider.
[0019] These online tools can be, among others: a) online search, which will throw all those companies or professionals who are dedicated to providing a required service, in this case the client will have to review each site found separately, without being able to view comments from previous users or have access to a fixed rate; b) use of scheduling resource software, in which service companies can allow their clients to have online access to appointment scheduling calendars in almost real time, but this also refers to the fact that the user must enter to this resource in each company separately so the failures in these tools are similar to those of internet sites.
[0021] In the same way, there is currently the “Ask a Lawyer” application, which offers a system where the user, depending on their geographical situation, can find assistance from a legal professional, through a chat through an application on a device. mobile for exchange of questions and answers, so that guidance can be found to solve a legal problem. However, this application does not provide the user with the possibility of having access to more than one proposal simultaneously, having to consult a professional at the same time.
[0023] Also, this application does not provide the technical feature of gathering proposals from different providers to give the user the opportunity to choose the option that best suits their needs.
[0025] On the other hand, in the United States Patent Application US2008082980 (Nessland et Al), a system and method for the use of standardized filters and messages is described, to identify and schedule appointments in aggregate resource planning applications. However, this application fails to disclose a system and method for filtering suppliers according to pre-established rankings, as well as it fails to disclose a system and method for selecting suppliers and scheduling meetings where the same supplier can be found in different product categories.
[0026] Likewise, this application also fails to disclose a system where all the information databases of both users and providers, as well as information on categories and provider rankings, are located on a remote server. In the same way, this patent application does not include the characteristic that the user can make their needs reach a pool of providers, who will answer each one, with a proposal according to the user's needs and what each provider of this pool is able to offer.
[0028] By virtue of the foregoing, it has sought to eliminate the drawbacks of the prior art, developing a system and method for selecting suppliers and scheduling meetings remotely, which allows intercommunication between various devices and electronic elements that interact with the system. such as mobile user devices, internet servers, computers and expert mobile devices.
[0032] It is an object of the present invention, to provide a system and method for the selection of suppliers and scheduling of meetings remotely, which allows a user, when he has the need to hire a professional service, to access a wide variety of providers, which are previously classified into service categories.
[0034] It is another object of the present invention, to provide a system and method for the selection of suppliers and scheduling of meetings remotely, which allows a user to have access to suppliers that provide quality services and that are organized with respect to a range of conformity with the expected quality in the services received from each of these providers.
[0036] Another object of the present invention is to provide a system and method for selecting suppliers and scheduling meetings remotely, in which each supplier can be included in more than one category, so that the rank of each professional can be different. related to each of the categories in which it is mentioned.
[0038] It is an object of the present invention to provide a system and method for selecting suppliers and scheduling meetings remotely, which allows each supplier to have a calendar hosted in an application database, which can be synchronized remotely. with other calendars and be used by the user to schedule an appointment with the selected provider.
[0040] It is another additional object of the present invention, to provide a system and a method for selecting suppliers and scheduling meetings remotely, which allows a user to transmit their needs to a pool of suppliers, which will be able to respond to the requirement. with a proposal based on their experience, availability, prestige and cost of the service, so that the user can choose the provider that best suits their needs.
[0044] The system and method for selecting suppliers and scheduling meetings remotely of the present invention, allows a user to access information from a plurality of suppliers remotely, so that they can select one based on their needs and needs. specific capabilities of the provider.
[0046] The user of the system uses a mobile device to access a remote application server, where a search for providers is carried out in a provider database, so that the user can select the service provider that best suits them. your needs. The search can be carried out taking into account the following: the category of service that the user needs, the availability of the provider to serve the user, the level of quality of the provider's service, the location of the provider and the costs related to the services it provides. each specific provider.
[0048] The user can search by the category of the required service and the system can provide suggestions for different providers with different ranges or levels of service, taking into account the following: the user's history, the user's profile, the user's location and the availability of the provider.
[0050] Once the user selects a provider, the user has access to the provider's calendar, where the user can schedule an appointment with the provider at the times available in the calendar, this calendar will be synchronized in real time with the user's calendar and with the provider's calendar. Likewise, the system will send a notice to the provider that a user has selected it and has scheduled an appointment. In a further embodiment of the present invention, the user can schedule calls and the service provider can also customize their availability to receive or schedule calls.
[0051] The range in which the provider is, may be linked to a provider's service rate, where the service includes, among other things, having the appointment or scheduled call and where all the providers are in the same range will have the same rate. It is important to mention that the provider decides in which range it will be placed in the system in order to be located by the user. Likewise, the user may make a review of the quality of the service provided by the provider, so that this review can be seen by all users who access the provider's profile.
[0053] In another embodiment of the present invention, the user will be able to store in the application, information related to at least one payment method, so that once the service provider is selected using the method of the present invention and the payment method, the system will automatically charge the user the fee associated with the provider's rank. Once the funds are received, the application will subsequently make a transfer to a bank account associated with the provider.
[0055] In another embodiment of the present invention, the user will be able to access the application and select one or more categories of the service that is required and will be able to provide more specific information about the service that is required. All this information will be compiled in an electronic document, which will be sent to a pool of providers of the desired category, so that each of the providers in this pool will be able to prepare a proposal to send it to the user.
[0057] The user will then have a set of proposals from various providers and will have the opportunity to choose the proposal that best suits their specific needs (price, availability, prestige, quality, etc.). In an additional form of the invention, when the user chooses the proposal that best suits their specific needs and once the funds for the amount of the proposal have been received, the system will make a transfer to the bank account associated with the provider.
[0061] The novel aspects that are considered characteristic of the present invention will be set forth in particular in the accompanying claims. However, the invention itself, both for its structure and functionality, together with other objects and advantages thereof, will be better understood from the following detailed description of a preferred embodiment, when read in conjunction with the figures that follow. accompany, in which:
[0062] Figure 1 shows a block diagram of the arrangement of the elements that make up a preferred embodiment of a remote supplier selection and meeting scheduling system and method of the present invention.
[0063] Figure 2 shows a block diagram of an additional mode of the remote supplier selection and meeting scheduling method.
[0067] Referring to the drawings and in particular to Figure 1, there is shown a remote supplier selection and meeting scheduling system 1000 of the present invention, which in a preferred embodiment comprises of an application server 1100; at least one provider device 1400; and, at least one user device 1300; wherein the application server 1100, at least one provider device 1400, and at least one user device 1300, intercommunicate with each other, through a communication network 1200.
[0069] The network 1200 can be any computer network that is capable of establishing communication between the elements that make up the system of the present invention and which are shown in Figure 1.
[0071] In a preferred embodiment, the network used is the internet, therefore, for the purposes of the present invention, it can be understood that most of the communications made between the application server 1100 and the user devices 1300 and provider 1400 they are carried out wirelessly, either by WI-FI or some other known technology.
[0073] The application server 1100 includes at least one general storage unit 1110 that comprises a memory block for user profiles 1111, which has the function of storing all the information related to the users that connect to the application server 1100 through from your user device 1300; a memory block for provider profiles 1112, which has the function of storing all the information related to the providers that connect to the application server 1100 through its provider device 1400; a query storage unit 1120, which has the function of storing all the information related to the queries made by users; a proposal storage unit 1130, which has the function of storing all the information related to the proposals made by the suppliers; and, at least one information processing means 1140, which has the function of communicating with the at least one user device 1300 and the at least one provider device 1400 and interacting with the other elements contained within the application server 1100.
[0075] The information processing means 1140 can also execute computer programs to be able to interact with the user device 1300, the provider device 1400 and the general storage unit 1110.
[0076] The general storage unit can be any physical electronic memory capable of storing and using databases of any known and commercially available format.
[0078] The at least one user device 1300 and the at least one provider device 1400 can be any computing device that has a screen; a locating means such as a GPS; a calendar; a means for entering information, such as a keyboard or microphone; an information processing means, such as to run an application or a computer program to interact with the system and a means to connect to an information network such as the internet.
[0080] The computing device may be included, but is not limited to, in the group comprising: a personal desktop computer, a tablet, a smartphone or a laptop.
[0082] System 1000 is designed to interact with at least one user device 1300 and with at least one provider device 1400, but there can definitely be more than one user device 1300 and more than one provider device 1400 interacting simultaneously with the system. .
[0084] In the user profile memory block 1111, the profiles of the users who operate the user devices 1300 to interact with the application server 1100 are stored, each user profile comprises but is not limited to the following information: name, address, age, location, company name, query history, user calendar, last connection of user device 1300, links to pending queries stored in query storage unit 1120, user calendar, links to current proposals stored in the storage unit 1130 for proposals, user reviews and ratings, and user banking information.
[0086] Each time a 1300 user device accesses the application server, they have the option to edit the information related to their personal data, view, edit and synchronize the calendar information of the 1300 user device with the calendar. of the user profile, consult and access the information related to the history of consultations, consult the status of pending consultations and consult and access the proposals that are in force.
[0087] Likewise, the user may make and save new queries in the query storage unit 1120, which will be classified as pending queries and may be accessed by the user through the links in his user profile, likewise, the user may access to proposals related to your pending queries which are stored in the proposal storage unit 1130 and choose the proposals that best solve your problem.
[0088] Each time a new user uses a new user device 1300 to access the system for the first time, a new user profile is created, where the data corresponding to the profile must be provided, which will be stored in the memory block. user profile 1111 along with the profiles associated with the other 1300 user devices, in this case, the query history, pending queries, and current proposals associated with this user will be empty, as will the ratings and reviews of the user. Username.
[0089] After the user profile is generated, the user will be able to use the user device 1300 to generate queries. Also, each time a user device 1300 connects to the system, the user's actual location will be shared to the system so that this information can be used to locate the closest providers.
[0090] In provider profile memory block 1112, all provider profiles used by provider devices 1400 to interact with application server 1100 are stored, each provider profile comprises but is not limited to the following information: name , age, address, business name, location, service categories in which the provider operates, provider calendar, provider rank, provider calendar, links to current inquiries stored in query storage unit 1120, links to proposals Proposal Storage Unit 1130, Proposal History, Ratings, and Vendor Reviews.
[0091] Each time a provider 1300 device accesses the application server, the provider will have the option to edit the information related to their personal data, edit and synchronize the calendar information of the provider 1400 device with the calendar of the provider profile, consult and access information related to the history of proposals, consult the status of current proposals made and consult and access new consultations made in the system.
[0092] Likewise, the supplier may make and save new proposals in the proposal storage unit 1130, in accordance with the current queries that are stored in the query storage unit 1120. Each time A new provider uses a new provider device 1400 to access the system for the first time, a new provider profile is created, where the data corresponding to the provider profile must be provided, which will be stored in the memory block of 1112 provider profile, along with the profiles associated with the other 1400 provider devices, in this case there will be no links to current inquiries or current proposals, and the proposal history and ratings and reviews for this provider will be empty.
[0094] Once the supplier profile is generated, the supplier will be automatically eligible to receive inquiries and generate proposals.
[0096] Also, each time a vendor device 1400 connects to the system, the vendor's actual location will be shared to the system in order to be traceable. In one embodiment of the invention, each provider is located in a predetermined level or range (the range of the provider is established by the same provider), since there is a fixed rate associated with each of the ranges of providers.
[0098] In a preferred embodiment of the invention, there are at least three different ranges of providers, each associated with a different fixed rate.
[0100] The category of services for a provider can be any consulting service, but is not limited to one or a combination of the group made up of legal services related to: intellectual property, sports and entertainment, litigation, environmental law, civil and commercial law, competition. economic, tax law, agrarian law, criminal law, corporate law and any other branch related to legal issues.
[0102] On the other hand, the processing means 1140 also comprises notification means, which are in charge of sending a notification to a user device 1300 in the following events: a) a provider has created a new proposal related to one of the inquiries of that specific user; b) the query created by the user is declared finished by the system; c) a meeting with a provider is coming up in accordance with the user's profile calendar; and, d) a provider has given a rating and / or a review to the user.
[0104] The criteria for the system to declare a query as completed are the following: a) all the selected suppliers have made at least one proposal; b) a period of validity determined by the user when creating the query has elapsed; and, c) the
[0107] user has selected a proposal.
[0109] In one of the preferred embodiments of the present invention, a method for selecting suppliers and scheduling meetings 2000 is described, which is illustrated in Figure 2. The method includes a first step 2010, in which a user uses a recording device. user 1300 to enter (login) to an application server 1100, to use this login, the user must have a username and password previously established in the system and stored in a portion of the user information memory block 1111 designated for that specific user.
[0111] Once the user device is connected to the application server 1100, the user selects in a second step a category 2020 related to the specific service that he needs; Once the category has been selected, a third step 2030 is carried out, in which the user uses the user device 1300 to enter information related to the specific need they have, this information refers to the antecedents of their need and a description of the need, the above so that suppliers can have bases to create their proposals.
[0113] Once the user has entered the information related to the query, in a fourth step 2040, the user can add the expiration time of the query and the access privileges to the query, these privileges can give access to the query but not They are limited to the group comprised of: all system providers; only providers that offer services in the same category as the consultation; only providers that meet a certain rank or level of qualification; only providers that are within a certain radius of proximity to the user; only providers that meet an availability criteria based on the user's calendar; only vendors manually selected by the user or a combination of any of the above.
[0115] Once the user has chosen the access privileges to the query and defined the expiration time of the query, in a fifth step 2050, the user will be able to save and send the query and store it in the query storage unit 1120, in at this time the query will be marked as a pending or open query, likewise, the at least one data processing means 1140 will send an alert of a new query available to each supplier device 1300 that has privileges to access that new query created by the user.
[0116] For its part, a provider can use the provider device 1400 to, in a first step 2060, enter (login) to an application server 1100. To use this login, the provider must have a provider name and a previously established password in the system and stored in a portion of the vendor information memory block 1112 designated for that specific vendor.
[0118] Once the provider has managed to connect with the application server 1100, in a second step 2070, it can access the queries generated by user devices 1300, which are available to the provider related to this provider device 1400, Based on the access privileges to the consultation previously established by the users, in this way, a service provider will be able to download on the screen of the provider device 1400, the information related to at least one consultation and based on the needs described In this consultation, in a third step 2080 the provider may prepare at least one proposal.
[0120] Proposals must include at least one solution to the query made by the client; a vendor availability option to schedule a meeting based on the vendor calendar availability information stored in the vendor profile, once the vendor has made their proposal through the vendor device 1400, the vendor will be able to save and submit your proposal, this proposal will be stored in the proposal storage unit 1130 along with the other proposals that other providers have made for this same query, thus creating a set of proposals. In this same third step 2080, the data processing means 1140 will send an alert to the user device 1300 associated with a query each time a provider device 1300 has created a new proposal related to this specific query. There will be no minimum number of proposals that a supplier can create for a specific query.
[0122] In accordance with a fourth step 2090, the user will be able to use the user device 1300 to access this set of proposals stored in the proposal storage unit 1130 in order to review each of them.
[0124] In a fifth step 2100, once the user has chosen a proposal from the set of proposals, the system sends a notification to the provider device 1400 that sent the chosen proposal, and simultaneously the system will synchronize the calendars associated with the user device 1300. and the provider device 1400 so that the date included in the proposal is locked and the meeting between the user and the provider is thus closed.
[0125] In one embodiment of the invention, at the time a user chooses a proposal, the amount to be deposited associated with the range of the chosen provider is set and transferred from the bank account associated with the bank information stored in the user's profile, to the bank account associated with the bank information stored in the profile of the provider who made this proposal.
[0127] A sixth step 2110 is performed once the meeting between a user and a provider has concluded, in this step the user uses the user device 1300 to give a rating and a review to the provider related to the proposal and the service received, this rating and this review may be seen by users who are interested in using them to provide privileges to this provider or as a selection criterion for a proposal.
[0129] Likewise, in this same step the provider will also give a rating and a review to the user, which will be stored in the user's profile and will be seen by the providers when making a proposal to the user. Only those users and providers who have scheduled a meeting through the system will be able to give ratings and reviews.
[0131] While a preferred embodiment of the present invention has been described and shown in the foregoing description, it should be emphasized that numerous modifications thereto are possible, without departing from the true scope of the invention.
[0132] Therefore, the present invention should not be restricted except as required by the prior art and by the appended claims.
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权利要求:
Claims (19)
[1]
1. A remote supplier selection and meeting scheduling system, comprising an application server, at least one user device operated by a user and at least one supplier device operated by a supplier, which intercommunicate and they interact simultaneously with each other through a communication network, where said at least one user device is a computing device that has: a screen, a location means, a calendar, a means to enter information and a means to connect to a communication network; wherein said at least one provider device is a computing device having: a screen, a location means, a calendar, a means for entering information and a means for connecting to a communication network; characterized in that said application server includes:
a general storage unit comprising:
• a memory block for user profiles, where the information related to the users who connect to the application server through the at least one user device is stored;
• a memory block for provider profiles, where all the information related to the providers that connect to the application server through the at least one provider device is stored;
• a query storage unit, which stores all the information related to queries made by users;
• a proposal storage unit, which stores all the information related to the proposals made by the suppliers; and,
• at least one information processing means, which enables communication with the at least one user device and the at least one provider device and interacts with the other elements contained within the application server.
[2]
2. The system for selecting suppliers and scheduling meetings remotely, according to claim 1, further characterized in that the communication network is an internet network, which is Wi-Fi-type wireless.
[3]
3. The system for selecting suppliers and scheduling meetings remotely, according to claim 1, further characterized in that said information processing means executes computer programs to perform the interaction with said at least one user device, said at least one provider device and said general storage unit.
[4]
4. The system for selecting suppliers and scheduling meetings remotely, according to claim 1, further characterized in that said general storage unit is a physical electronic memory capable of storing and using databases of any known and available format in the market.
[5]
5. The system for selecting suppliers and scheduling meetings remotely, according to claim 1, further characterized in that in said memory block for user profiles, the profiles of the users who operate the user devices are stored to interact with the application server; where each user profile includes information on: name, address, age, location, company name, query history, user calendar, last connection of the user device, links to pending queries stored in the query storage unit, calendar of the user, links to current proposals stored in the proposal storage unit, user reviews and ratings and user banking information.
[6]
6. The system for selecting suppliers and scheduling meetings remotely, according to claim 5, further characterized in that each time a user device accesses the application server, the user, through said user device, may:
• edit information related to your personal data;
• consult, edit and synchronize the information of the calendar of the user device with the calendar of the user profile;
• consult and access information related to the history of consultations;
• check the status of pending queries;
• consult and access current proposals;
• make and save new queries in the query storage unit, which will be classified as pending queries and can be accessed by the user through the links in his user profile; and,
• access proposals related to your pending queries, which are stored in the proposal storage unit; and,
• choose those proposals that best solve your problem.
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[7]
7. The system for selecting suppliers and scheduling meetings remotely, in accordance with claim 5, further characterized in that each time a new user uses a new user device to access said system for the first time, a new user profile, where the new user must provide the data corresponding to said user profile, which will be stored in the memory block for user profiles together with the user profiles associated with the other user devices, where the history of queries, pending queries and current proposals associated with this new user will be empty, as will the user's ratings and reviews and, once said user profile has been generated, said new user will be able to use said device. user to generate queries.
[8]
8. The system for selecting suppliers and scheduling meetings remotely, according to claim 1, further characterized in that each time a user device connects to said system, said user device will share the real location of said user to said system, to be able to locate the nearest suppliers.
[9]
The system for selecting suppliers and scheduling meetings remotely, according to claim 1, further characterized in that in the memory block for supplier profiles, all the profiles of the suppliers that use the supplier devices are stored to interact with the application server; where each provider profile includes information on: name, age, address, business name, location, service categories in which the provider works, provider calendar, provider range, provider calendar, links to current inquiries stored in the inquiry storage unit, links to current proposals stored in the proposal storage unit, proposal history, supplier ratings and reviews.
[10]
The system for selecting suppliers and scheduling meetings remotely, according to claim 9, further characterized in that each time a provider device accesses the application server, the provider, through said provider device, may:
• edit the information related to your personal data;
• edit and synchronize the information on the provider's device calendar with the provider's profile calendar;
• consult and access information related to the history of proposals;
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• check the status of current proposals made;
• consult and access new queries made in said system;
• make and save new proposals in the proposal storage unit.
[11]
The system for selecting suppliers and scheduling meetings remotely, in accordance with claim 9, further characterized in that each time a new supplier uses a new supplier device to access said system for the first time, a new provider profile, where the provider must provide the data corresponding to the provider profile, which will be stored in the memory block for provider profiles, together with the provider profiles associated with the other provider devices; and, where once said provider profile is generated, said new provider will be automatically eligible to receive inquiries and generate proposals.
[12]
12. The system for selecting suppliers and scheduling meetings remotely, according to claim 1, further characterized in that each time a provider device connects to said system, said provider device will share the real location of said provider to said system in order to be able to be located.
[13]
13. The system for selecting suppliers and scheduling meetings remotely, in accordance with claim 9, further characterized in that each supplier is located at a predetermined level or range, which is established by the same supplier, where there is a Fixed fee associated with each of the vendor's predetermined ranges.
[14]
The system for selecting suppliers and scheduling meetings remotely, according to claim 9, further characterized in that the category of services offered by suppliers are consulting services.
[15]
15. The system for selecting suppliers and scheduling meetings remotely, in accordance with claim 14, further characterized in that said consulting services are legal services selected from the group that includes: intellectual property, sports and entertainment, litigation, environmental law, civil and commercial law, economic competition, tax law, agrarian law, criminal law and corporate law.
[16]
16. The system for selecting suppliers and scheduling meetings remotely, according to claim 1, further characterized in that the processing means also comprise notification means, which are responsible for sending a notification to the at least one user device in the following events:
a) a provider has created a new proposal related to one of that specific user's queries;
b) the query created by the user is declared terminated by said system;
c) a meeting with a provider is coming up in accordance with the user's profile calendar; and,
d) a provider has given a rating and / or a review to the user.
[17]
17. A method for selecting suppliers and scheduling meetings remotely, which uses the system for selecting suppliers and scheduling meetings remotely of any of claims 1 to 16, characterized in that said method comprises the steps of:
■ enter, through a user device operated by a user, the application server using an access key, to use said access key, said user must have a username and password previously established in said system and stored in a portion of the memory block for user profiles designated for said specific user;
■ select, using said user device, a category related to the specific service you need;
■ enter, through said user device, information related to the specific need said user has, generating a query, which will serve as the basis for providers to create a proposal;
■ assign, through said user device, the expiration time of said query and the access privileges of the providers who can access said query, which are selected from the group consisting of: all providers; only providers that offer services in the same category as said consultation; only providers that meet a certain rank or level of qualification; only providers that are within a certain radius of proximity to said user; only providers that meet an availability criteria based on that user's calendar; only providers selected manually by the user; or combinations thereof;
■ save and send, through said user device, said generated query,
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storing it in the query storage unit of the application server; and,
■ send, by means of the at least one data processing means of the application server, an alert of a new query available to each of the provider devices that meets the access privileges assigned for said query.
[18]
18. The method for selecting suppliers and scheduling meetings remotely, according to claim 17, characterized in that it also comprises the steps of:
■ enter, through a provider device operated by a provider, the application server using an access key, to use said access key, said provider must have a provider name and password previously established in said system and stored in a portion of the memory block for provider profiles designated for that specific provider;
■ access, through said provider device, the queries generated by user devices, which are available to said provider based on the access privileges assigned for each query;
■ download, on the screen of said provider device, the information related to at least one query;
■ elaborating, by means of said provider device, at least one proposal based on the needs described in said at least one downloaded query, wherein said proposal includes at least one solution to said query; and, a provider availability option for scheduling a meeting based on the provider calendar availability information stored in the provider profile; ■ save and send, by means of said provider device, said at least one proposal, storing it in the application server's proposal storage unit together with the other proposals that other providers have made for said consultation, and thus creating a set of proposals ;
■ sending, by means of the at least one application server data processing means, an alert to the user device associated with a query each time a provider device has created a new proposal related to said specific query;
■ accessing, by means of said user device operated by said user, the set of proposals stored in the proposal storage unit in order to be able to review each one of them;
1
■ selecting, by means of said user device, one of the proposals that make up said set of proposals;
■ send, through the application server, a notification to the supplier device that sent the selected proposal, simultaneously synchronizing the calendars associated with said user device and said supplier device so that the date included in said selected proposal is locked and the meeting between the user and the provider is thus established.
[19]
19. The method for selecting suppliers and scheduling meetings remotely, according to claim 18, characterized in that it also comprises the steps of:
■ once the meeting between said user and said provider is held and concluded: ■ give, through said user device, a rating and a review related to said proposal and the service received, which will be stored in the provider profile corresponding, where said rating and said review may be seen by users who are interested in using the services of the provider; and,
■ give, through said provider device, a rating and a review to said user, which will be stored in the profile of the corresponding user, where said rating and said review can be seen by providers at the time of making a proposal to the user ;
■ where only those users and providers who have scheduled a meeting will be able to give ratings and reviews.
2

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同族专利:

公开号 | 公开日

MX2018005845A|2019-11-11|

US20210233038A1|2021-07-29|

WO2019215496A1|2019-11-14|

引用文献:

公开号 | 申请日 | 公开日 | 申请人 | 专利标题

US6505166B1|1999-11-23|2003-01-07|Dimitri Stephanou|System and method for providing expert referral over a network|

WO2002021227A2|2000-09-06|2002-03-14|Applied Materials, Inc.|Dispatching component for associating manufacturing facility service requestors with service providers|

WO2017049405A1|2015-09-22|2017-03-30|Efficacité M.D.|System for managing medical consultations|WO2021171178A1|2020-02-28|2021-09-02|Velazquez Garcia Lopez Agustin|System and method for selecting suppliers, scheduling meetings and providing/receiving a service in a means of transport or at a predetermined address|

法律状态:
2021-09-23| BA2A| Patent application published|Ref document number: 2855026 Country of ref document: ES Kind code of ref document: A1 Effective date: 20210923 |

优先权:

申请号 | 申请日 | 专利标题

MX2018005845A|MX2018005845A|2018-05-09|2018-05-09|System and method for selecting suppliers and for scheduling meetings remotely.|

PCT/IB2019/000345|WO2019215496A1|2018-05-09|2019-05-09|System and method for selecting suppliers and for scheduling meetings remotely|

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